How to Automate and Delegate More in Your Medical/Dental Practice


A medical or dental practice is a big operation with many moving parts. Therefore, you must carefully plan out how you want your practice to work. One of the biggest mistakes that doctors make is hiring too many people to work in their office. Many of these jobs can be done by computers or other machines. You need to learn to take advantage of modern technology in order to lower your payroll and increase the efficiency of your office. You can also save a great deal of time by delegating various responsibilities around your office to some of your subordinates instead of doing them yourself. This will give you more time to deal with the very important issues that only you have the ability to handle. Here are some of the most effective ways to make your medical or dental practice function more efficiently.

1. Which jobs can be automated?

You need to trim the fat of your payroll in order to keep your practice viable in today’s competitive world. This means you need to take a close look at every position in your practice and determine which ones can be replaced by a computer or a different machine. Automating as much of your practice as possible will save you an enormous amount of money. It will also allow you to complete tasks much faster without worrying about employees getting distracted, forgetting key details or calling in sick. The equipment that you are using for the automation will still need to be monitored on a regular basis. However, this will require only a small number of people compared to having every task performed by an actual person. It will most likely be uncomfortable to let go of staff members you have grown fond of. However, it is important to remember that this decision will benefit your practice in the years to come.

2. Analyze all tasks at your practice

Your next task will be to properly delegate responsibilities among the employees at your practice. You will need to take a close look at every task in order to do this. Basically, you need to figure out which of these tasks can only be performed by you. The remaining tasks should only be given to staff members who will be capable of handling them without asking for your help. In other words, you need to have complete confidence in the ability of these people to complete these tasks quickly and correctly without the need for your intervention. This may be hard for you to do at first. There will be many tasks that you are used to performing yourself. However, you will need to let go of some of these responsibilities. Your time will become much more limited as your practice grows. You need to make sure that you concentrate on treating your patients. You should not need to be bogged down with the small details that can be handled by many other people on your staff. This is why you must hire skilled people to work for you.

3. Invest in the best office equipment

Automation means you are going to be relying on machines to perform many of the tasks at your practice. Therefore, it would be in your best interests to make a list of all the equipment you are going to need. You should spend some time shopping around and comparing the various models of equipment that are currently available on the market. Having high quality office equipment for your practice is essential to keeping things running smoothly. You should not be cheap about the equipment you purchase. Your practice deserves nothing less than the best.

4. Make your website great

You should also take a close look at your website. Is it as good as it can be? You might want to hire a company like Solution21 to redesign your site so it looks and functions as good as the sites of your competitors. Your site will be the first contact that most people have with you. Therefore, you need to be certain that it gives all potential patients a great first impression of your staff and the services you provide. Great attention must be paid to several different areas of your site. The first thing is the appearance of the site. Having a site that looks outdated can turn people off before they even begin reading any of the info. You need a site that looks sleek and modern. This will tell all of your potential patients that you use cutting-edge technology in your practice. You should also have a site that offers videos. People enjoy watching videos much more than reading an endless amount of text. Finally, make sure the page transition is smooth and fast.

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